I found this excellent review of the Kindle, Amazon's new Wireless reading device. No point going in talking about it as it is one of the best reviews I have seen in the recent past.
A small snippet here. Check out the full review at "Well".
There's a little styling going on here.
While the overall shape seems to be well proportioned and balanced (considering the plain volume alone), I don't get the reason of being of these angled cuts. Does it add comfort when holding the device or interacting with it ? Does it help to frame the text better ? Does it relate to some cultural meaning ? As from today, I'd like to get a clue. To me this is just a subjective decision, style for the sake of it, and it hangs in there as a hair on the soup. Same feeling about the progressively slanted keys of the keyboard. Style is good, but it needs to be backed up with purpose.
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Usability Review of Kindle
How to make good use of your past Posts? Use MineKey!
Information overload is a big issue. Take this blog for instance, we have about 140 posts on this blog. Many of these posts don't lose their relevance with time, but they get hidden in the vastness of the web. This is a challenging situation for any blog publisher. How do you as a publisher ensure that readers of your blog, find more posts from your blog or other sources according to their interest? One product which might help you address this issue is the Minekey widget. In the following post, I will go through the user experience of Minekey.
The Website is clear of all clutter normally associated with widget sites and has good navigation. Using the widget or seeing any related statistics requires one to login. The Signup screen is pretty simple requiring minimum details. Providing more details like Gender, Date of Birth is optional and can be done at a later time. The login name is by using an email address, saves us the trouble of remembering one more login name. It would be great if they can integrate with OpenID.
A few glitches while entering the Date of Birth are
i) The Date field is only one digit wide, hence it's two digits dates are not visible.
ii) The minimum year is 1940. (Oh! oh! I am 67 and should not blog!!)
Next comes, the most important, the Widget itself. Creating the widget is pretty straight forward and intuitive. One excellent thing, I found is the ability to change the size of the widget easily. Not many widgets give this feature.Good job here. But again here it's not without blemishes.
i) There is label with "1" in it(see the figure). What is the purpose?
ii) Once you click on add widget, a transparent overlay comes up. Check for your self the two screens below and you will know what I am talking about.
iii) The widget colors itself is a problem, the cheerful theme widgets don't come in a wide range of choices. In the Fully Customizable mode, I cannot customize the border styles. I don't see a reason for not providing a fully customizable widget.
Clicking on My Reports takes you to details of the statistics about your reports. A good looking simple functioning UI greets you. I am happy with the reports being available for today, yesterday, Last 7 days, Last Month and overall. Ability to check stats over a date range would be nice to have. However, what I as a publisher would like to see, is more details on "Articles Clicked Through". Currently it is just statistics except under the Today and yesterday mode. Ability to see these statistics will give me more idea on the interests of my users. I don't see why this is not being done currently.
Another interesting feature is the My History.
This is shows me the list of all the articles I clicked on various Minekey widgets. I can also share this history with others. A good thing when you are trying to build a community around your widget. Except for this, I don't see any other use for this. Also, I see a bunch of bananas next to some items, what do they mean? I have no clue.
To summarize, I feel this is an excellent tool in the hands of publishers. However, what bothers me (the reason you see it at the bottom of my blog and not on the top side bar) is the limited ability to customize the widget. The experience using the site is good, a clean and and simple interaction across.
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A Substandard Orkut!! is the Indian youth Icon
Orkut was chosen the MTV India's Youth Icon. I am not in agreement with Orkut being chosen the Youth Icon. I know Orkut is very famous among the Indian youth. But Indian Youth Icon. I don't agree. Check this link for more on this. What is more damning is the absolute neglect for usability from a product of Google stable. I had decent expectations from the recent release of Orkut, boy! was I disappointed. Read on for more.!
I will not go on with what is good about Orkut. It does not matter as it is quite popular in this part of the world(India). From a usability perspective, it is one of the worst I have seen.
These are just some of the stuff that I faced in my limited use of the tool (about 2-4min every day). As a product, it is one of the most substandard I have seen on the web. If the Orkut usability team is hearing me, folks get your act now.
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Does Google solve the Indic Keyboard?
Ability to key in the Indian languages using the qwerty keyboard or any kind of other online keyboards is a big pain. Many people are trying to solve this issue for long time now. Though there are many solution in existence, none of them is simple enough or intuitive enough. Now Google has come up with a way to key in the vernacular text into the browser and search the web.
Most of the vernacular keyboards are not very useful in terms of usability. Many of them rely on phonetics, while those that have a visual keyboard are too cumbersome to use. I came across this post on the Google blog which introduces a Google gadget Indic on Screen Keyboards. This was developed at the Google Labs India.
On the Plate
Loop Holes
Wish List
Rendering in Firefox is not legible and has some glaring mistakes. It was perfect on IE7.
I see this as the first step in a great direction. Watch out for more developments in this area.
I am excited about this development. What do you folks feel on this new design approach?
Do drop by your thoughts.
Source
Go to India Web 2.0: Search Google in 11 Indian Languages
You Might Like
Humanized Design: Charmr
Registration and Usability
Design Philosophy
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Business Card on Mobile
I was at Proto.in then was at BCB4 last month. One problem I and most of the people I met, have at such events is that, they are exhausted of the business cards long before the event comes to an end. Another issue with Business Cards is, the details change pretty fast, either your designation changes, the company address changes, the phone number or host of other things. Also business cards are a difficult to maintain on the recipients part. So do we have a solution to this? Though not a complete solution at this point, an Indian Startup Zakly tries to address this problem. Read on for a review of their offering.
The Product
Zakly calls the product "your electronic calling card". The concept is simple, register yourself with the requested details. Enter the details like name, company, designation phone number and you are done. Now you can access your card from any mobile with GPRS using the following link http://zakly.mobi/
Apart from the idea, it is also very easy to use. One just needs to register and enter the details asked for. A don't make me think implementation makes it simple to use. It also helps that there is nothing much more one needs to do. Same while accessing the calling card from the mobile. Just type in the url and viola you are there.
Now coming to some hiccups. The low contrast between the text and the background of the main body make it a bit difficult to read. Considering there is ample space, the design could have been better. The forms look cluttered and screaming for space.
I was pleasantly surprised when I came to know that this company is based out of Goa. Is it a sign that the startup bug is spreading wide across India? You have to tell.
I haven't talked to any one from Zakly but the reply to the feed back given was very prompt. Also I am not sure I can call Zakly a startup in true sense as it is a venture of Dogears Print Media Pvt. Ltd. Will post more information once I have it.
My Take
The concept is simple and sounds pretty good. However, it is a long way before they go anywhere. They have done a good job by releasing the basic feature early. However, in its current form, it can be copied in a couple of days by any one. There is a fundamental pain point it addresses, but has a long way to go before i would use it.
* Why do they restrict accessing the profile only to a mobile? I am surprised that I am not allowed to access it from my web browser.(check zook.in)
* If you see the way the information is displayed on the mobile, it is very rudimentary. Can't they spice up the look?
* Why do they call it a calling card? First thing that comes to my mind is the bsnl calling card or reliance calling card. Am sure need to change this branding immediately.
Improvements
* Allow me to access the information over SMS/Web browser.
* Give me a choice of customizable look, where I can choose the color, format in which the card will be displayed on the browsers(both mobile and web).
* I get to see that they have been in for more than two months. However, I guess they haven't done much improvements to the current offering. What they need to do is release more features on a periodic basis.
* Why limit the product to web access and mobiles? Small widgets which can help me put the information on blogs, websites etc.
* This is a bit futuristic but, they can integrate the information with maps, and provide call on click kind of feature (Integrate with Google Maps and Jajah)
* How are these guys going to monetize the stuff. I have a few ideas, but I guess they have to go a long way before they get to start doing that.
What do you think of Zakly? Will you use it? If you have used it, share your experiences!
Source
Webyantra
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iPhone for Geeks and Not so Geeks
I don't want to post on iPhone. It is ubiquitous on internet long before Steve Jobs said, that it was coming.Check out iPhone trends on Google Trends. By now, You must have got pretty much lot of versions on what is good and what is bad about iPhone. So what is new that will come here. Nothing!!
Don't you leave, I would not post this, if that were the case.
Check out the "iPhone in Depth: Ars Review". If you are wondering what Ars is, it is one of the few sites that I read daily. They have some great technical content and most of the posts rate very high on content quality. In this review they present a detailed review of iPhone and it's features. A must for all those who want to know this 2007 wonder. It is also a nice lesson in the thoroughness of a product review. If you ask me it is time worth spent to read the 11 page review. Some good quality videos also accompany the review.
The topics covered are as follows:
"
- Introduction
Unboxing
Size Comparison- Activation
- Syncing
- General usage
Restoring
Settings
Screen Sensor
Accelerometer- The Keyboard
EDGE
Safari on the iPhone
E-mail
SMS
Google Maps
YouTube
Other widgets
iPhone as a phone Making calls
Call quality
Visual Voicemail
Volume concerns- iPod use
Miscellaneous Camera
Photos
Bluetooth
Calendar
Notes
Software- State of the Hacks
iPhone without AT&T
iPhone files system
No Apple TV here- Stress Testing Autopsy Conclusion
Update: Check out what Scooble's wife has to say about her iPhone.!!
[cRedits]
SileverSpider
Ars
Design Review: Inasra
I wrote about Inasra the Search engine for hotels in India in this post. Here I will concentrate on the design and usability of the site. Fortunately for me, the site does not have huge number of links to go through. Unfortunately that leaves Inasra to face the music.
[dEsign]
As I have pointed in my earlier post they have got one of the most useful and simple homepage. It focuses on one thing Search!. One can search for hotels by city, between the dates of choice. One good thing about the site is that they set the back ground color for the site to white. Check out this post and the comments for more about what role back ground color plays.
The other thing which stands apart is the use of the technology to in a creative manner. The boxed highlighting is pleasant. Check out the results page for some cool Ajax implementation. Clicking in the check boxes filters the results almost instantly. Scroll down and click on view for more details about the hotels and the kinds of rooms available. Another cool feature is the ability to drag and drop the room into the booking panel to the right.
Have a look at the translucent confirm screen, isn't it cool. 
They accept pretty much all the credit cards and payment through many Indian Banks for Indians holding Accounts in those banks. I have one complaint as usual with resolution,they could have designed the results screen to fit in the full window at 1024*768, instead it overflows by a few pixels.
[uSability]
What it scores on design it fails over here. It is not that Inasra falls flat in this aspect, its only that there are lot of issues that they have to resolve before they become really useful.
i) First on usability count is inability to go back and correct the options I have given. If for some reason I want to book another room in the same hotel, extend the date etc, I need to go all over again, there is no back feature from the confirm screen or the payment screen.
ii) There is no option to save a booking mid way, quit , comeback and start midway.
iii) There is a navigation menu to hotels using the menu item in the navigation bar. However, the results of reaching a hotel through this menu and through the hotel search is not consistent. Though the site recommends using the search feature for the hotel, why do they provide this navigation? For example it is not possible to reach details of "Silver Sand Resorts Havelock" through Hotels->City route, but you can see the details if you go to the hotel using the search.
iv) The menu items are not consistent across. In the search results, I cannot see the "Hotels" in the menu, while after navigating to the "Hotels" page, the menu item reads "Hotel".
v) Even if I am logged, I can see a menu Item "Register" on navigating to the "Hotels" page.
[gLitches]
As with any site there are a few inconsistencies in the behavior of the site. 
On few pages hovering over the navigation bar items changes the back ground color, while at a few other pages it changes font!. Why is this?
The options available on booking panel of the hotel are not available on the booking panel from the main screen. Again the booking panel is not consistent for hotels depending on how one reaches the page.
Finally, however intuitive a site is, it always helps to have a useful list of FAQ's guiding the user on how to navigate the site, and answering the basic queries like how to cancel and booking, what happens to the rates during non peak seasons, how to go about if I want my hotel to be in the listing etc.
[tHe sUmmary]
The first time I saw Inasra, I was really impressed. However, after taking a deeper look at the design and usability, I would say it has a some way to go in fixing the usability issues. Once they do that I am sure they will be a force to reckon with both in the service they provide(which I have not tried) and also the usability of the site.
Inasra Hotel Search in India
I love traveling and travel quite a few times in an year. The most important thing for me, and I guess for folks of my ilk is, finding a decent shelter without straining our purse. To find a place to stay in a big city or a relatively remote place is difficult and with the two constraints mentioned earlier it becomes a nightmare. Inasra a search engine from India promises to just address this issue.
[tHe pRoduct]
Inasra is a search engine for hotels in India. They cover pretty much all the major cities in all the Indian states. With over 3000 hotels across 300 cities there are not many places you would miss out. The best part about the listing is it lets you search the hotels based on various criteria like price,the rating, amenities(Business center, travel desk etc ), cuisines(continental,Chinese etc). You can get details like amenities, cuisines served, tariff structure and other information about all the hotels listed.
[tHe sIte]
It has got one of the most simple and user friendly home page design I have seen in recent times. A simple, to the point home page which concentrates more on the search feature without all the clutter that we get to see with many travel sites(read makemytrip, yatra etc). The basic navigation to hotels in a city and booking a room is pretty straight forward stuff. Intelligent use of Ajax gives it a rich neat look. Unfortunately the good things end here, the site lacks in some of the usability aspects. I will do a detailed review of the site design in a later post.
[tHe vErdict]
Inasra is one of the few, in fact the only search engine, specific to hotel search, in India. It's decent database of hotels and wide reach of cities within India, coupled with cool user interface and excellent search capabilities makes it an automatic choice for me and probably to you. You can read more about Inasra in this post at pluggd.in.
I found this interesting piece on the About Us page.
"Funding : We are a privately held company where all the investment in terms of money, time and effort has been made by the founders themselves (infact this is being written by us). For us, business (inasra) is personal and not just a profit making machine for shareholders (profit is a pertinent factor, but not at the cost of ethics). So we will be a privately held company in the near future too."
What's with Indian Web2.0 Startups Design
Ok, I know it's easy to criticize. However, my frustration at the increasing number of web2.0 companies from India with interfaces that are a far cry in basics of design makes me post this. I am disappointed to see this more and more. I agree your technology and your product are great but basic lack of courtesy to design and lack of usage perspective will hamper your growth and also lead to a very negative impression.
In this post I will discuss some of the basic mistakes and how these can be avoided. There is one site which has impressed me with there approach. Picsquare, I have pointed to them in one of my earlier posts on hungrybangalore.
[tHe hOme]
The days of dead pan html and spartan looks are gone, its the age of color and style. Check this screenshot from a site which comes up after I login.
If this is what I need to use to navigate, I will think twice before I proceed. Forget about the web2.0 looks, this site has got the ground basics wrong. The font size is too small. I doubt if the person who designed this page can read the menu right below my name. Remember, its not what technology you offer that makes your company great, it's what the consumer perceives. This kind of a design is not going to win any one for you.
[lOgin!!]
Oh! my god, I just hate the login screen, I hate to login to every site. This is not just Indian but global phenomena. I don't understand why they make login mandatory and design such useless interface. This particular page has a bug, once I submit the screen, it does not go to a new page which tells me that my account information is saved or some blah blah. It just stays on the same page with mandatory fields marked in red. Considering this is a site for buying and selling, will you be comfortable with doing business with them? Check out my earlier post on registration and usability.
[nAvigation]
The most important thing that one looks for when one visits a site is to go through it. I find it most difficult to maneuver through the sites and find what I want. This is something that most of these have got right to some extent. The only suggestion being make it more visible (distinct), so that some one who wants something from the site can find how to get to that easily without haggling around.
[fOnts]
This I find is the least cared about in all most all the sites. The font style changes from navigation menu, to content, to page header to page footer. There is no uniformity in the fonts selected nor in the font size. You have to realize that these are some design principles which have come over time. It's not a nice idea to break them unless you have a ground breaking stuff.
[wHat nExt]
Some of these sites offer a plugin/software for download. However, there is not a single page on how to install. Not even in FAQ's. I have never taken the pain to test some of the products just because there is no instruction how to use them and I don't have all the time in the world to figure their usage.
[wHo aRe yOu ]
This was the most surprising and bizarre. What do you do? It is essential to know what your company offers? And this should be apparent from the first view of your site. Not after scrolling down and under.
[iN sUmmary]
i.Don't break the basic design rules.
ii. Make it easy for user to use your site.
iii. Don't make me use a microscope to read your site.
I will review some of the sites in detail in the coming days, and see what they got right and where they can improve.
Mobile Webcam
Ok Folks, Hold on, I know I haven't been posting for almost a week. No excuses, I take all the blame.(Caught up with some personal work). Coming to some cool stuff, I came across this interesting stuff and am sure you will find it great.
[tHe sTory]
All of us have a mobile phone and most of us have a camera in it. It's a wonderful tool, take photos anytime anywhere and save it on to your system, upload to net and share it with friends and family. Now you have this nice idea of using camera in your mobile phone and do a video chat with your friend in the US of A.
You move to new house in Bangalore and want to show it to your parents.
That little kid of yours is never stable to pose before a webcam. So what is the answer for all this.
How do you do it? Read on...
[tHe pRoduct]
Let me present you wwigo (Webcam Where ever I Go), it's a new product from Motvik. The product idea is very cool. It makes your mobile phone with a camera into a webcam, using which you can video chat on some of your favorite clients (Skype, YM!, MSN etc). Currently it is available for most of the nokia series handsets. Hope they extend the support to other models too.
[tHe Buzz]
I just got to see this product today, haven't yet got to try it. (I don't use a Nokia!!). Any way I see a lot fo potential and usage and hacks too using this. Will post more details once I get to test it. If you have have had the chance to use it drop by a few words on your experience.
[tHe cOmpany]
Motvik is founded by Rajan about who is also the confounder of Momo Bangalore. I have talked about Momo Bangalore in an earlier post of mine here. I have interacted with Rajan over mail, he sounds like a pretty nice guy. More about Motvik and Rajan in the coming days.
Hungry Bangalore!!
Being a food freak and a lazy single, I love this idea. A great thing about this site is they don't ask you register before you order, I
bow to the founders for this simple yet bold decision. They now have over 150 restaurants on their site, isn't it awesome. I select Airport Road and get the list of restaurants near by, I can either get the food delivered (provided the restaurant offers the service) or can book a table. Another cool feature is the map. You can choose the area you want to by clicking on the Bangalore map. The review and feed back section tells you all about users experience.The recipe section interests me, with a host of recipes posted. That best part is you can post your recipe too. Wow, If not on my blog, I can find some audience for my culinary experiments. The best part about the site that makes me go back again and again (unfortunately I am not in Bangalore to give them business) is the simple uncluttered interface, more on this latter.
Mind you folks, I am not praising them just because I know them, it is because I just love this concept. I have been reading off late, a lot about user interfaces, it made me think on whats right with the interface of "Hungry Bangalore" and where all they can improve. What does my analysis reveal? In spite of being a great fan of their interface, I find it falls short on many fronts. Some simple and some not so simple things will make it a truly great experience.
Hello!!I am not a great hand at design, but I try to answer one question, "How easy is it for my mom to use a site?". (My blog falls short awfully on this test, I am on the way to fix it. Suggestions are welcome).
I take up one issue at a time, tell you what is wrong with it and how it can be improved.
The first and foremost thing is what is the Hyundai advertisement doing on your front page? I guess this site is into food. First it is right next to the site header, think of what message it sends to your users. Not only does it fit into the color scheme, but also your business.
I click on the plan a party link, it goes to a new page. Great it's simple and just two clicks for me to plan my party. The problem is, instead of asking me to ensure that I give all the details, ensure that no message is sent with incomplete details. It will reduce load on your mail server and also ensure that I get it right the first time.
I am still at plan a party. After sending my request, I am still in the same page. Nothing wrong with it, except that I am using a 800*600 resolution screen and can't seem to find the link to go back to home. Initially I was flustered how you guys can get this wrong, but later I find that you have a nice home sitting in the top right corner. Great stuff! only put it to top left corner.
I will get back to contact us later, now will jump to Recipes. Folks frankly you need to spice up this area. I can find the recipes here by googling. Being a food freak I want something more, not a list of ingredients and a list of ten steps on how to proceed. Let the creativity of the viewers come in. Let the viewers post on how they made a wonderful dish last evening. Let them post the photos, let others comment it. Make it a place for all food junkies to discuss their prized culinary skills. I love this blog by annie, check out this post on pies. I just can't wait to get to my kitchen to try this. In short bring in the pizzaz and personal element in this section.
The FAQ's very essential for a site like yours. Good that you folks gave the necessary details. Try using peekaboo interface here (+/-) . Add some pictures than just plain text on how to go about using your site(my mom will be able to use it).
The other links is embedded in the column which looks like an advertisement and sounds as if it will take me outside the site.
Rename it immediately. The color combination of the article though goes well needs rework, to suite an overall theme. The buffet takes me to a table of restaurants, offering buffet. Why is this information not available at the restaurant details? Its the traditional way of doing things. Static tables are past, make it dynamic in use. (More on presenting data in a later post)Ah! I come to search, this is my pet topic. Drop boxes are passe, it's a pain for me to search through the list of a hundred different locations/restaurants in a drop box. Think different employ tag clouds (I will talk about tag clouds and how they can spice up an interface in a later post). I would replace the drop boxes with two tag clouds and a context sensitive search box (no need of a go button). Check out wikiseek and Quintura, the way they employ tags and context search is simply superb. Use cookies so that the next time I visit the site, it shows the restaurants from my last selection.
The "Advanced Search" link looks as if it takes me to a new link, put a (+/-) or some other symbol to tell the user that its a collapsible link and will not open a new page or take time to reload. Now why is this important? It is observed that users tend not to click on the links unless they really need it. One more tip, combine the above selection of clouds with a different clouds here. I guess it will be awesome. Why do you have the radio button? Isn't it redundant. If you see what I see there, you can do away with it.
Coming to the main section with the tabs. The home tab is good. Well utilized, to sell the idea. Why do you have the catering inquiry? Isn't it redundant and confuse with plan a party. Use consistent conventions across. The map feature is amazing as I said earlier.
What applies to recipes and the buffet section applies to review section. It is not consistent, does not have date. The date feature helps the viewer to gauge the relevance of the comments(check this). Though it may reveal a bit about your site statistics, I still will go put the date. And please do something about those boundaries, it makes me feel as if I am reading a government tender(Too much, I should restraint myself).Continuing with the review section, work on the links. Once I select the review for a restaurant, and I want to add a review I have to click on the link above(for which I might have to to scroll my page up and click a link). This is a pain, I would avoid it at all cost.
Have a text box below the rating where it will auto save what ever one enters(use CATCHPA, you can do away with save!!). Put another text box for name. It makes life simpler for me to give feedback or write a review. I reiterate do away with the drop box. It simply will not do.If there is one thing I have no complaints against , its the announcement tab. It is just right. But it would be nice to have a preview feature for the links to the news articles. (Call me impossible to please -:) ).
God!! I am tired of writing. This probably the single largest piece of document that I have written at a stretch after my Final year thesis. Any way let me continue and finish of with what I feel are the last but nevertheless important sections.
Coming to what I left out earlier Contact Us, it serves the purpose. Use CATCHPA, else you will get lots of junk in your mail servers. After I go to an area and a restaurant, I can see again a table (I just seem to hate them). Why do you have that Rs.0.0 as if its a bata showroom with a price tag Rs.99.99. Just give an integer price. Why is the min order column there if there is no home delivery from that restaurant. Revamp this section. It's not an absolute must, but it adds to overall perception in the viewers mind. It would be nice if you can add the restaurants picture (Entrance, interior,any a flickr link).
Moving on to the menu offerings, I see that you folks are working on adding images to each link.
Also a nice way to say if the item is veg or non-veg. That is great. I hope you get it done fast. I have talked enough about tables so will not mention them here. Now if the menu runs over one page, I see the page1, next links to the bottom left corner, it will be more convenient to have it towards the bottom right corner. The left corner with various sections is bland, work on to spice it up. Put images, animations, art, or what not. Don't just leave it like that.If I select an item and say add to cart, you have the view my cart at the top right corner, it might serve more useful purpose at the bottom right corner or at both the places. Once I proceed, why do I need the recalculate button, are you not confident!!. Work on the colors here, I should not miss the final Total.
I will come back to the main page. What message are you sending by putting advertisements over and above your site announcements? It is totally out of place. Some suggestions, do away with the formal(search criteria entered was) and technical language(Email Id is a required field).Show your passion, don't be modest.
Try video reviews, video recipes, make Hungry Bangalore the first stop for food. Make it the first place for people like me when I think of eating. I would love to see this venture create a paradigm shift.I thank you folks for providing a site which I could go through exhaustively (I might have missed a lot, do let me know ;) ) and hone my skills in design. Thanks to many of you who took the pain of going through this long boring monologue.
A few last words to both of you and also to host of other people (if any) who read this post. I know how passionate you all are about your venture. It' s great, but show the same passion in your website (must if you are Web based). Check this company called PicSquare , they have a great website which is one of the few sites that I find are very easy to use. Another thing before I close is don't be too corporate type. You folks are entering the lives of people, so be like them talk like them, use lingo, no dictionary words, make viewers, part of your site, don't make them feel as if you are a third party providing service. Make them feel you are a part of their life. Bring life to your site, Spice up if you are already living.
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